Smash repair and panel beating services in Hamilton Hill

What the repair involves

Bacich assesses the vehicle, repairs or replaces the affected panels, refinishes the paint, reassembles the vehicle, and carries out a quality check before it leaves the workshop.

Structural and chassis repair

Structural damage is damage to the frame or chassis that a vehicle is built on, not just the outer panels. It is the part of a repair most customers worry about, because it is not visible and it affects whether a car drives straight and safely. Bacich carries out structural and chassis repairs in-house, so a vehicle with underlying damage does not need to go to a second workshop.

Working directly with insurers

Bacich Smash Repairs works directly with insurers on claims, from the first assessment through to the finished repair, and handles the claim paperwork.

Claim assistance

Bacich prepares the assessment and quotation and sends it to your insurer, and handles the paperwork through the claim. You still need to lodge the claim with your insurer and provide your claim number, but the workshop manages the repair side of the process for you.

Damage assessments and quotations

An assessment is a full inspection of the vehicle to identify both visible damage and damage that may be hidden underneath. You receive a written quotation setting out the work required and the parts involved. Quotes are free.

Insurance rectification

Insurance rectification is correcting a repair that was not done properly the first time, usually by another workshop. It is not a service most repairers advertise. Bacich takes on rectification work and can assess whether a previous repair meets standard, so if a past repair has failed, it can be put right.

All repairs are subject to vehicle inspection, assessment and quotation. Insurance repairs are subject to insurer approval and policy conditions.

Paint colour matching

Matching new paint to an existing finish is harder than it sounds. Paint ages and changes colour with sun exposure, so a brand-new coat of the factory colour will often look different next to an older panel, especially on metallic and pearl finishes. Bacich matches paint by eye and by measurement, blending the colour to suit the vehicle's existing finish rather than relying on the factory paint code alone. This is where an established workshop with decades of colour experience outperforms a chain.

Bumper repairs and replacement

Bumpers take the brunt of low-speed impacts. Bacich repairs scuffed, cracked and dented bumpers where possible, and replaces them where the damage is beyond repair, refinishing the new bumper to match.

Dent and scratch repairs

For small dents and scratches, it is worth weighing up whether to claim on insurance or pay privately. If the repair cost is close to your excess, paying privately can work out better and keeps your claims history clean. Bacich will quote either way so you can decide.

What a fleet operator needs

• — Turnaround that keeps vehicles moving and minimises downtime.
• — Consistent quality across a fleet, not just one-off repairs.
• — Clear quoting and invoicing for accounts and approval chains.

Bacich also takes on work for other businesses in the industry, including subcontract and overflow repairs for other workshops.